Mar 11, 2020
Episode 2: Ross Veitch, CEO & Co-founder, Wego; Kei Shibata, co-founder and CEO, Line Travel.jp and Trip 101; Christine Tan, managing director, Asia Pacific, D-Edge Hospitality Solutions
Japan was one of the latest countries to be dragged into this crisis – let’s call it Batch 2. Hokkaido declaring a state of emergency on February 28, which will last to March 19, sent shock waves through the industry, and companies having to deal with the aftermath. What is the data showing LINE Travel.jp? And how is the company dealing with the effects?
In Batch 2 is also the Middle East, with cases in Iran sowing panic, and Dubai is seeing mass cancellations of events. What is the data showing Wego, one of the largest online travel brands in the region? How are independent hoteliers getting through this? Will this prompt a reset on how they sell, market and distribute? What is D-Edge Hospitality Solutions seeing in its interactions with customers?
In this episode, we mix up three different perspectives, but with one common thread – they are all thinking differently about their business and coming up with creative approaches to problem solving. From giving staff extra days of annual leave to creating new sales tools and blending remote and office work, it pays to think differently.