Jun 5, 2020
As Australia slowly awakens, so is Luxury Escapes, the company that grew out of packaging luxury hotel experiences for Australian customers and, in the last seven years, has cast its net wider to Asia.
Like other travel companies, it too had to deal with a crisis of cancellations and change requests but its ability to move quickly to a self-service model with its “My Escape” feature helped cushion it from a worse impact, and its roots in the “Buy Now, Book Later” product line has also meant that even in the depths of the crisis, it was able to get bookings and payments with its built-in flexibility.